ELSA SCARF -RED & PINK-

Unfortunately not. Exchange is only possible if an item is defective.

All products purchased in group orders receive a 15% discount. Please note that all sales are final for these purchases.

Thank you for your understanding.

No problem, here are the conditions so that you can get a refund:

- The item must be in new condition (see below for items eligible for return) with the original tags still ON the garment or accessory.

- The item must be at regular price (clearance-sale-promotion are final sales)

- When requesting a return, it is important to include all the items you wish to return so that they are eligible for a return. (Example: if you indicate in your return request that you wish to return two items and when you receive your return there are 3 or more, WILL&YOU reserves the right to refuse the return and return it to the sender at the sender's expense)

List of items NOT ELIGIBLE for return

- Swimsuits

- Socks

- Underwear (including sports top)

- Jewelry

- Food products

- Body products

- Distribution

- Corporate

- Items not mentioned/not selected in your return request

- Items on sale / Promotion / discount / sale

*** Please note that if an item in your order is broken, we will replace it with an item with no defects. If the broken item is no longer available, we will issue you a credit for the amount of the item in question.

Jewelry, underwear (including sports tops), socks, and products in distribution are NON-EXCHANGEABLE AND NON-REFUNDABLE.

Please note that products purchased in group orders benefit from a 15% discount. Please note that all sales are final for these purchases.

NON-REFUND CLAUSE FOR REPLACEMENT SHIPMENTS.

In the event that the customer selects the option without signature and the package is registered as delivered but is reported as lost or stolen and we have no photo proof of delivery, we will return a new package to you. If the items are no longer available, you will be given a credit for the amount of your purchase.

However, if a second shipment is returned to you, please note that this will not be eligible for a refund but only for an exchange or a credit note provided that the return conditions are met.

30 days from the date of purchase.

Unfortunately, we will not accept your package. Your package will be returned to you at your expense.

An amount of $12.99 + taxes will be automatically deducted from your refund.

1. You are going to our website www.willnyou.com
2. You click on the “return/exchange” tab
3. You click on the link that appears: https://infowillnyou.myreturnscenter.com/
4. You enter your order number with your email and proceed with the request.
5. Once we receive your request, we will process it within 2-4 business days. We will then email you back with an update on the next steps.

Depending on the destination, delivery times are approximately 2-5 business days (QUEBEC) for other provinces, a delay of 2-9 business days is applicable. However, you can have access to express delivery (additional fees apply).

Also note that additional delays are possible during launches.

For all purchases under $99.99 before taxes, the delivery fee is $10.99 + TAXES for standard delivery (NO SIGNATURE)* (QC only). For all purchases under $99.99 before taxes, the delivery fee is $14.99 + TAXES for standard delivery (OUTSIDE QUEBEC). For purchases of $100.00 before taxes & more (IN QUEBEC), delivery is free (OPTION WITHOUT SIGNATURE ONLY). For other provinces, a fee of $10.99 + taxes applies to orders over $100.00 before taxes.

*NO SIGNATURE: If you select the NO SIGNATURE delivery option, you agree with the merchant that they can leave the package on the balcony, for example. without any signature. You assume the risks related to the loss and theft of your package. If you select this option in the event of theft, unfortunately no recourse will be possible for the consumer.

*WITH SIGNATURE : If you select the SIGNATURE delivery option, you must ensure that you are present at the time of delivery, as the shipping company may charge a fee for additional delivery attempts. Any fees associated with these attempts are the responsibility of the customer.

Unfortunately not. Only one promo code per order is possible.

Loyalty points cannot be combined with a discount such as those offered at the end of season sale / Black Friday / Cyber ​​Monday / Boxing Day etc.

Unfortunately, no. Gift cards can only be used in our online store.

You're welcome! During the checkout process, you'll have the following options: SHIP or PICK UP. Simply select the PICK UP option, and when your order is ready, you'll receive an email with all the details.

Our opening hours are Monday to Thursday from 9:30 am to 3:00 pm.

911 Main Street, Local #103

Batiscan, QC

G0X 1A0

1. You are going to our website www.willnyou.com
2. You click on the “return/exchange” tab
3. You click on the link that appears: https://infowillnyou.myreturnscenter.com/
4. You enter your order number with your email and proceed with the request
5. Select defective item and complete the request
6. Once we receive your request, we will process it within 2-4 business days. We will then email you back with an update on the next steps.

When you purchase an item on sale/clearance/promotion from WILL&YOU, it is a final sale, so no exchange or refund is possible.

When there is a promotion / sale / discount etc. the offer is applicable for the period only. It is not possible to apply the discount to a previous order.

When there is a sale such as: End of season sale / Black Friday / Cyber ​​Monday / Boxing Day etc.. loyalty points cannot be applied.

As for swimwear / bottoms / underwear / jewelry / food products / body products / products in distribution etc. are neither exchangeable nor refundable.

* It is important to note that sports tops are part of "underwear".